Frequently Asked Questions

FaithCore is a church management platform designed to help churches manage members, finances, events, announcements, giving, reports, and day-to-day administration through desktop, web, and mobile solutions.

FaithCore is designed for churches and ministries of different sizes. Church administrators, pastors, authorized staff, and church members can use different parts of the platform based on their roles.

Choose a subscription plan on the FaithCore website, register your church and administrator account, complete the payment process, and activate your FaithCore account. You can then download the desktop software and begin using the platform.

Church administrators can log in using their registered email address, password, and Church Activation ID provided during registration.

The Church Activation ID is a unique identifier assigned to your church when your FaithCore account is created. It helps identify and securely connect your church account to FaithCore services.

Members can enter the Invite Code provided by their church, verify their email using an OTP, create their account, and then access their church through the FaithCore Mobile App.

No. FaithCore is designed with tenant-level data isolation. Users are associated with their respective church, and access is controlled according to their account and permissions.

Depending on the features enabled by their church, members can access announcements, events, giving information, prayer requests, member-related features, their profile, and other church services.

Certain desktop functionality may be available offline. When an internet connection is available, supported data can synchronize with FaithCore’s online services. Online features such as authentication and cloud-based services require connectivity.

Yes. FaithCore Desktop is designed to support Windows and macOS. Availability of specific versions can be checked on the FaithCore download page.

Yes. FaithCore provides a mobile application for church members, with support for iOS and Android subject to platform availability.

Yes. FaithCore supports role-based access so that administrators, co-administrators, staff, and other authorized users can be given appropriate permissions.

Access to subscription-dependent functionality may be restricted until the subscription is renewed. Your church can renew its subscription to restore eligible services.

Yes. Eligible churches can change or renew their subscription according to the plans and options currently offered by FaithCore.

FaithCore uses security measures such as authentication, access controls, role-based permissions, secure communications, and tenant separation designed to protect church and member information.

No. FaithCore does not sell users’ personal information. More information about how data is handled is available in the FaithCore Privacy Policy.

Use the available password recovery option or contact your church administrator or FaithCore support, depending on your account type.

Where this feature is enabled, authorized church administrators can revoke an existing Invite Code and generate a new one for security purposes.

Yes. Churches can provide authorized staff members with individual accounts and appropriate roles and permissions, subject to their FaithCore plan and configuration.

You can contact the FaithCore support team through the contact or support options provided on the official FaithCore website.